Dedham Health & Athletic Complex

Sandra Stark 3 months ago

I love this place! The people at reception are responsive and friendly. I recently signed up for the spine clinic and the people are awesome. Friendly, professional and knowledgeable. I mainly use the pool which is always clean and so is the locker room. I do wish the water pressure was more forceful in the women's locker room but other then that it was a wonderful pplace. I go 3 times a week.

Gustavo A. Ramirez Z. 5 months ago

The customer service staff, starting with the front desk, are rude, indifferent, and completely lacking in empathy. And the person handling registrations is a thousand times worse—despite his youth, he's indifferent, rude, and has little to no desire to work, much less serve the public. I'm extremely disappointed with their customer service.

D Li 6 months ago

Pros: parking is not bad. People are generally nice. Cons: very hard to get a court on weekends. Charge you an extra half hour if you get on court a little earlier or leave a little late (when nobody is using it).

Manolis Christo 6 months ago

We’ve been part of the tennis program at Dedham Health & Athletic Complex for years, with our children enrolled since they were just 3 years old. Unfortunately, our recent experience has been extremely disappointing and concerning. Over the past session, there were multiple incidents involving our children that demonstrated a lack of professionalism, poor judgment, and what we believe to be inappropriate behavior from coaching staff. These included: •A situation where our child was injured and not properly attended to •Coaches making comments in front of other children that embarrassed and singled out our son •Instances where our children felt uncomfortable due to comments that were insensitive and inappropriate •A particularly concerning pattern of calling out or blaming one child in front of peers, which negatively impacted his confidence One of our children is currently working through physical challenges and attends physical therapy. Tennis was meant to be a positive, confidence-building environment. Instead, he began asking not to attend—something no parent wants to hear after investing years into a program. What was most disappointing was the response from management.

gail kurker 8 months ago

I went in for xrays of both my knees this morning. The receptionist had a very bad attitude! I understand there have been alot of complaints about this one person. Do something about it!!! Not very nice at all!!